INFO

 

ABOUT

 


 

 


We are a small team of designers and engineers based in Europe and Asia..

Passionate for many years about electronic instruments and more specifically drum machines, we carefully develop and produce small batches of experimental musical tools. We strive for simplicity, playability, direct to use and interactive machines. Our first product, the 01/IV is both intuitive but can also be quite deep and quirky. We like that balance.


Division: as the primal act of rhythm. Music is a cultural activity whose medium is sound and silence organized in time.
Department: as a division within a larger organisation … ironically pretending to be corporate, while we are just artisans really.

 

 

POLICIES

 


We deliver products internationally using Hong-Kong Post. International shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. International orders can be tracked through the destination country postal service website using the tracking number provided.

 


All duty & taxes charged by the destination country are at the customers expense.
International shipments are sent on a DDU (Delivered Duties Unpaid) basis, therefore, it is the customer's responsibility to pay any import duty or taxes that are due. Charges will vary and are assessed locally. You may possibly be charged duties and taxes by the courier when they deliver, depending on your location and value of the order. Payment is sometimes required to release your order from customs before delivery. For more information, please contact your local customs office. If you decide to refuse the package, the cost of the return shipping and any applicable duties will be deducted from your refund.

 


The cost of returning unwanted goods is your responsibility.
You have 10 days from the date you receive your order to advise us if you wish to return anything, you then have a further 10 days to actually send the goods back from the date you have informed us. We advise that goods should be returned by trackable delivery method and insured for their full retail value. You are responsible for them until we have received and checked them. Please ensure returned goods are suitably packed for transport. Please enclose a note of your order number with your returned goods (this is shown on your order confirmation email and delivery note).

All goods must be returned in new, unused and original undamaged condition, complete with all original and undamaged packaging and instructions. New and unused means that there are no marks on the item or signs of any wear.We reserve the right to make a deduction from any refund or not to accept an item with any indication it has been used or if it is damaged. You will have the option to request goods be returned back to you, in which case we will charge for redelivery.